We strive to meet the information needs of you, our patrons; whether you’re visiting us for education, entertainment, inspiration, or refreshment. To that end, we have listed below a number of services that should help. This is your library and we love hearing from you so please let us know if you have any suggestions requests/complaints/compliments. The following is a list of some services we offer. Look to the left for information on library cards, museum passes, adult literacy, computer classes, and our meeting room / study rooms.
Includes Audio Books, Catalog Assistance (for placing reserves, holding material), Handicapped accessible building and computers, Large print books, Reference questions answered in person, by telephone or email, and a TDD machine and a state of the art low vision work station.
Low Vision work station
This equipment includes a video magnifier. This device projects an enlarged image of print material onto a monitor. It is equipped with autofocus and controls to adjust contrast, brightness and even the color. In addition to the video magnifier, the library's workstation offers a computer equipped with software that can magnify the image on the computer monitor. Users can control the degree of magnification, contrast, color schemes, and cursor size and color. This software also includes a screen reader component. The screen reader will read aloud emails, web pages, and text documents.
The Pollard Memorial Library is a member of the Merrimack Valley Library Consortium (MVLC) which is an alliance of over 35 public libraries serving the Greater Merrimack Valley region of Massachusetts. MVLC cards may be used at any public library in the consortium. In addition, Pollard Memorial Library is part of the Massachusetts Library System, which gives our patrons access not only to our collection, but to virtually every library collection in the state.
The Pollard Memorial Library has 33 computers available for public use located on the Ground Floor (use is limited to children under 13 years of age), First Floor (filtered computers, no age restriction), and, Second Floor reference room (restricted to use by adults and children over 13). [link to new document on “Computer Reservations]
Rentals / Hot Titles
Are you tired of waiting for that hot new book or DVD? We have a special Hot Title section of books free to borrow for 7 days. There is also a special section of rental DVDs - $2.00 for 7 days. There are no reserves or renewals on these rental DVDs or Hot Titles. The Rentals and Hot Titles are located on the first floor near the Circulation Desk. For more information ask at the first floor Information desk.
Book Club Kits
Our consortium has over 240 book club kits to choose from. So wheather you're looking to start a book group for Adults, Teens, or Children they have something for you. Each kit contains 15 paperback books and a discussion guide in an easy-to-carry canvas tote bag. You can borrow the kits out for six weeks. You can reserve a kit up to two years in advance. For more information or to reserve your kit today visit mvlc.kitkeeper.com.
Tax Forms & Tax Assistance
Many common Federal Income Tax forms are available on the first floor of the library starting in January. Other Federal forms are available online at www.irs.gov. The Commonwealth of Massachusetts Income Tax forms are available on the first floor of the library. Other state forms and all state tax form instructions are available online at the Massachusetts Department of Revenue website. All paper forms are available while supplies last. In the past we have been able to offer free tax assistance from a volunteer from AARP but as of January 2013 this service has been suspended. The Lowell Senior Center will be providing tax assistance for persons aged 55 and older starting the first week of February 2013. For more information contact the Senior Center at 978-674-1172.
Wi-fi in the Library
There is Wi-fi available in the Library. However, please be aware that we do not have a secure wireless network which means it is possible for others to capture your information. In addition, the staff is not able to provide technical support for your laptop. The patron is expected to adhere to the PML’s Internet Policy. The Library is not responsible for your personal equipment.
The Library has copy machines located on 3 floors - ground, first and second. There is a $.15 charge per copy. The machines are able to give change for $1 and $5 bills only. (Please note that the public service desks cannot give change)
Public printers are available on the first and second floors. There is a $.15 charge per copy. The machines are able to give change for $1 and $5 bills only. (Please note that the public service desks cannot give change)
Four microfilm readers are located on the Second Floor. Printing is available at $.25 per copy. (Please note that the public service desks cannot give change)